Information and Technology

Avaya VM PRO and One-X Migration to Windows

Posted by on Apr 3, 2014 in Information & Technology | Comments

Avaya VM PRO and One-X Migration to Windows

It make take some time to get this up and running…but it will be worth it.  Also, this procedure cures an issue where One-X users cannot retrieve voicemails.Before you begin installing the One-X Portal, you must have “Web Voicemail” installed and running on your VoiceMail Pro Server.  This is a special feature that is NOT install by default.If you do not have it installed and/or cannot see the “Web Voicemail” option, follow this procedure.  You will want to backup your VM Pro install before attempting the...

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Avaya UCM Problems

Posted by on Feb 23, 2014 in Information & Technology | Comments

Avaya UCM Problems

We recently experienced trouble with our Avaya Unified Communications Module (UCM). Naturally this occurred just after the 1 year warranty expired. So despite there being a proliferation of problems with these modules…Avaya would not do anything – so, we were forced to make some decisions.PROBLEM SOLVEDWe were able to resolve the problem by re-imaging the UCM.  I’ll try to post the procedure we used shortly…BUT! CONSIDER THIS Consider NOT replacing or fixing the UCM. After the UCM failed, our tech felt the quickest way...

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Organizing an Aperture Library Structure

Posted by on Jan 24, 2014 in Information & Technology | Comments

Organizing an Aperture Library Structure

I’ve used Aperture since it’s first release.  For many years I used a philosophy to organize the library based on date.  My initial thought was to use a root folder hierarchy that would NEVER change.  Therefore the Decade/Year seemed appropriate.  However as my library swelled to almost 100,000 photos shot over 40 years; and as Aperture evolved as a program it became apparent that this wasn’t necessarily the best approach for me.I came to this realization after struggling to remember the approximate year a particular photo...

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Installing Handbrake On A New Mac

Posted by on Jul 5, 2013 in Information & Technology, Video | Comments

Installing Handbrake On A New Mac

After years of experience using Handbrake, I found myself struggling to get version 0.9.9 working on a new Mountain Lion installation.  I tried the usual: Installed VLC Installed libdvdcss.pkg Installed Handbrake When I would attempt to rip, I would receive a “No Valid Source Found” error or the rip would simply end abruptly. I believe the solution turned out to be a preference needed for setting the viewing region of the DVD.  Since the Mac Pro was brand new, I had never watched a DVD on it. Here is the solution I believe worked:...

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Apeture Library Missing in Mac Screensaver

Posted by on Apr 7, 2012 in Information & Technology | Comments

Apeture Library Missing in Mac Screensaver

Somewhere along the way, my Mac screensaver stopped working. Turns out that the OSX lost access (or awareness) of my Aperture Library. Tried several posted fixes, of which there were many. But I stopped short at a complete library rebuild – which is seems is always Apple’s first recommendation instead of their last. As it turns out, I believe this is related to the installation of Final Cut Pro X, which included some iLife plugs.  However, its possible it was simply an update through Software Updates.  Regardless here is the fix:...

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Best Plugin for backing up WordPress

Posted by on Mar 25, 2012 in Information & Technology | Comments

Best Plugin for backing up WordPress

A set of files and a database.   How hard can that be? We’ll after the plug-in I was using to backup content on several WordPress sites fell dormant, I decided to find a new one to cover me on this simple…but crucial task.  There are a ton of plugins available, but many are no longer under development, and all but a few simply – don’t work!  They return errors or are missing critical features like “scheduling.” Enter backWPup! This plug does exactly what you need in a WordPress utility.  Here are the main...

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